Digital Revolution in Automotive Service
HUK Autoservice, a subsidiary of HUK-Coburg, wanted to offer customers added value beyond car insurance – through a platform for workshop services with instant booking. Without an existing developer team and under pressure to act quickly in a start-up-like environment, the company faced a unique challenge.
foobar Agency pursued a co-creation approach: together with HUK Autoservice’s first developers, we built a user-friendly digital commerce storefront on Next.js and strengthened the internal team through targeted capability development. Within 5 months, the MVP went live with a network of 460 workshops.
Overcoming Start-up Hurdles
Without an existing developer team and under pressure to act quickly, HUK Autoservice faced significant challenges. The goal was to operate in a start-up-like environment, requiring flexibility and a pragmatic approach. The agile development methodology without a fixed requirements document meant the project had to adapt dynamically as it progressed.
Agile Development and Co-Creation
Working closely with HUK Autoservice’s first developers, foobar Agency not only pursued a co-creation approach to building a user-friendly digital platform, but also supported internal team growth through capability development. The use of Next.js for the digital commerce storefront enables flexible and rapid development.
Measurable Results
The partnership delivered impressive results: successful team expansion at the client, on-time delivery of the MVP, and subsequent platform scaling. Through continuous A/B testing and adjustments, the service improved steadily, leading to a significant increase in new customer numbers.
“With foobar Agency by our side, we not only achieved our goals within budget and on schedule, but exceeded our target customer numbers. Their contribution was decisive for our success.” — Rebecca Everts, Managing Director HUK-COBURG Autowelt
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