Insights from projects and the market

How retailers and manufacturers bring AI agents, data and commerce into production. Lessons from our projects, our take on the market and the episodes of our podcast What Works Tomorrow.

Person beim online Shopping

Agentic Commerce: What Retailers and Manufacturers Should Prepare Now

A year ago, shopping was supposed to move into ChatGPT. What became of agentic commerce, where revenue and savings lie today and which five steps pay off now.

Was ist wirklich los bei KI-Agenten? – Video
Podcast
13 min

What Is Really Going On With AI Agents?

What is an AI agent really, and what is just a chatbot with a new label? AI agents explained simply, without hype and without jargon. Everyone is talking…

Gartner Magic Quadrant 2026: What It Means for Your Platform Decision

Gartner Magic Quadrant 2026: What It Means for Your Platform Decision

Gartner has changed the rules of the Magic Quadrant for Digital Commerce. What that means for evaluating your commerce platform, and six questions to ask now.

Gartner Magic Quadrant 2026: Agentic Commerce mischt die Plattformen neu – Video
Podcast
Episode 741 min

Gartner Magic Quadrant 2026: Agentic Commerce Reshuffles the Platforms

The new Gartner Magic Quadrant for Digital Commerce is out, and it looks very different from last year. Instead of 19 vendors, only 14 are included, some big…

Warum KI-Projekte an der Datenarchitektur scheitern – Video
Podcast
Episode 640 min

Why AI Projects Fail Because of Data Architecture

Many AI pilots start out promising and end up in a drawer after a few months. Gartner expects companies to abandon around 60 percent of AI projects that are…

B2B eCommerce: Was Gartner und McKinsey zeigen – Video
Podcast
9 min

B2B eCommerce: What Gartner and McKinsey Show

Two out of three B2B buyers today would rather buy without a sales rep. Is B2B eCommerce really worth the effort? Many decision-makers in mechanical…

Agentic Commerce: 1 Million Shops versprochen, 30 geliefert – Video
Podcast
14 min

Agentic Commerce: 1 Million Shops Promised, 30 Delivered

A year ago, OpenAI announced the Agentic Commerce Protocol and Instant Checkout, with over one million Shopify shops directly in ChatGPT. In the end, fewer…

Ein Jahr Agentic Commerce: Gibt es was zu feiern? – Video
Podcast
Episode 540 min

One Year of Agentic Commerce: Anything to Celebrate?

A year ago, OpenAI introduced the Agentic Commerce Protocol. Google, Stripe, Mastercard and Visa followed with protocols of their own, and the expectation was…

B2B eCommerce im Maschinenbau: Warum das kein Shop-Projekt ist – Video
Podcast
16 min

B2B eCommerce in Mechanical Engineering: Why It Is More Than a Shop Project

Why does B2B eCommerce in mechanical engineering cost millions? I explain why it is much more than a simple shop project. Many decision-makers face the…

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