AI Impact Stack · Agent operations
From pilot to regular operations.
After go-live, agents need monitoring, evaluation, cost control and further development. We take over these operations until your team can carry them itself, and enable it along the way.
Operating model
Who operates, who approves, how impact is measured.
With go-live, an agent becomes part of your operations. The operating model defines who is responsible for it, who grants approvals and which metric its impact is measured against. That is how a pilot becomes regular operations.
Agents are operated wherever it fits your architecture: for example on Vercel, directly in Snowflake or Databricks, with n8n or in your own cloud on AWS, Azure or Google.
What operations deliver
Every agent is assigned to a value lever. Operations ensure that this impact stays measurable.
Baseline, impact and the agent's costs sit side by side in your reporting. That way, you see what it achieves net.
Result: every investment is tied to a metric you already manage by.
Model and runtime costs are monitored per agent and per transaction. Budgets and thresholds take effect before costs get out of hand.
Result: predictable operating costs.
Evaluation continuously checks answers and actions. Changes to models or rules only go live after this check.
Result: reliable agents, even when models change.
What works, stays.
What does not work, we adjust or switch off. That way, the budget flows into the agents that pay off.
Technology partners
Agents run on the platform that fits your landscape. Also possible: n8n or your own cloud on AWS, Azure or Google.
References
We have supported porta Möbel in operations and further development since 2019. At Cyberport, we enabled the internal team to run the search on its own.
Since 2019, foobar Agency has accompanied porta Möbel on its path to digital market leadership: from legacy analysis via incremental headless commerce to a full composable commerce architecture on MACH principles.
The outdated search was costing Cyberport measurable conversion. With Algolia integration, a new search experience, and a training program for the internal team, performance was significantly improved.
FAQ
The agent goes into regular operations according to the operating model, with a responsible person on your side, defined approvals, ongoing monitoring and regular review of impact and costs. We run the technical operations until your team takes them over.
That depends on volume, model and platform. We calculate the cost per transaction before the start and monitor it in operations. We report the impact net of these costs.
Every agent has a business owner who grants approvals and is accountable for its impact. Technical operations are handled by us or your IT. The operating model documents these roles.
Yes, the operating model is designed for that. Roles, processes and tools are documented and trained so that your team takes over step by step.
New model versions first go through evaluation. Only when quality and costs are right do they go into operations.
The Impact Check examines operations and ownership as one of the four hurdles and defines in the blueprint how the impact and costs of your first agent are measured.
We look forward to your enquiry.
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