SAP is pulling the plug: Support for SAP Commerce On-Premise will end in 2026.
SAP has announced that it will discontinue support for SAP Commerce On-Premise (formerly Hybris) starting in July 2026. For companies relying on this solution, this means one thing: action is required. Without timely measures, significant risks could arise for the operation of your eCommerce system. But here’s the good news: there’s still plenty of time to plan carefully – without stress or problems.
What is SAP Commerce?
SAP Commerce, still known to many as Hybris, is a leading eCommerce platform. It’s especially popular among businesses with complex requirements: large product catalogs, international markets, and demanding customers. For years, it has provided tailored solutions in B2B and B2C environments to create competitive and scalable shopping experiences.
What does the end of support mean for you?
If you use SAP Commerce On-Premise, you should be aware of the following risks:
- Security vulnerabilities: Weaknesses in the system will no longer be fixed.
- No new features: Innovations and improvements will only be available in the cloud version.
- Rising operational costs: Maintaining an outdated solution can be expensive, especially when external expertise is required.
- Technological obsolescence: Future integrations could become difficult or even impossible.
To ensure the end of support doesn’t catch you off guard, it’s time to act!
👉 Let’s discuss how to take timely action and overcome these challenges together.
What are your alternatives?
If you’re facing the decision of how to proceed, there are several options that may suit your requirements. Whether you stick with the SAP ecosystem or choose a different platform, both offer opportunities to future-proof your eCommerce operations.
An overview of some solutions:
- SAP Commerce Cloud
The direct successor to the on-premise solution. SAP Commerce Cloud provides regular updates, improved security measures, and access to the latest features, all in a scalable cloud environment. - commercetools
An API-first and headless eCommerce platform offering maximum flexibility and modularity. commercetools is ideal for companies focused on microservices architectures. - Adobe Commerce (formerly Magento)
A comprehensive and customizable platform for complex eCommerce needs. Perfect for businesses aiming to deliver highly personalized customer experiences. - Shopify Plus
A SaaS solution known for its ease of use and fast implementation. Shopify Plus is particularly suited for businesses aiming to scale quickly. - Scayle
A cloud-native platform developed by About You. Scayle combines scalability with flexibility and excels in multi-channel strategies.
Other solutions may also be suitable for your specific business needs. Each platform offers individual advantages and disadvantages, depending on your eCommerce setup.
👉 We can help you find the right platform for your business.
The key to success: A structured project approach
Regardless of the solution you choose, the key to success lies in a structured approach. At foobar Agency, we rely on a proven process that has demonstrated its value across numerous projects:
- Define vision and goals
What do you want to achieve with the new platform? What are your business objectives? - Gather requirements
What features and integrations are essential for running your eCommerce efficiently? - Create a roadmap
Clear priorities and milestones ensure the project proceeds on schedule. - Implementation and testing
After implementation, everything is rigorously tested to prevent surprises during go-live. - Go-live and continuous optimization
After the launch, the project isn’t over – this is where the optimization phase begins.
👉 We’ll guide you every step of the way – from strategy to implementation.
Conclusion
The end of support for SAP Commerce On-Premise is both a challenge and an opportunity. It’s the perfect time to review your eCommerce strategy and position yourself for the future. With the right platform and a clear plan, you can not only minimize risks but also secure long-term growth.
Let’s set the course for your success together.
FAQ
Why is SAP discontinuing support for SAP Commerce On-Premise?
SAP is pursuing a clear cloud-first strategy to offer companies more flexibility, scalability, and regular innovations. On-premise solutions no longer fit this long-term approach.
What happens if I continue to use SAP Commerce On-Premise after 2026?
You’ll no longer receive security updates or functional improvements. This increases the risk of cyberattacks and system failures. Additionally, adapting the system to new technologies or market developments will become increasingly difficult.
What are the benefits of SAP Commerce Cloud?
SAP Commerce Cloud offers regular updates, scalable resources, and improved security measures. It also enables faster innovation cycles and better integration with other SAP products.
What’s the difference between headless commerce and traditional eCommerce solutions?
Headless commerce separates the frontend and backend functions of your shop. This gives you maximum flexibility in designing user experiences and makes it easier to integrate new technologies or channels. Solutions like commercetools are based on this principle.
How can I choose the right eCommerce platform for my business?
The choice of platform depends on your business requirements, existing IT infrastructure, and growth goals. Our experts can help you weigh the advantages and disadvantages of different solutions to make the best decision.
