SAP Commerce On-Premise Support Ends in 2026: What You Need to Know

SAP pulls the plug: Support for SAP Commerce On-Premise ends 2026

SAP has announced that it will discontinue support for SAP Commerce On-Premise (formerly Hybris) as of July 2026. For companies relying on this solution, that means: action is required. Without timely measures, significant risks to the operation of their eCommerce system are at stake. The good news upfront: There is still enough time for a good plan – without stress and problems.

What is SAP Commerce?

SAP Commerce, still known to many as Hybris, is a leading eCommerce platform. It is primarily used by companies with complex requirements: large product catalogs, international markets, and demanding customers. Especially in B2B and B2C environments, it has been providing tailored solutions for years to create competitive and scalable shopping experiences.

What does the end of support mean for you?

If you are using SAP Commerce On-Premise, you should be aware of the following risks:

• Security vulnerabilities: Without updates, security vulnerabilities in the system will no longer be fixed.
• No new features: Innovations and improvements will only be available in the cloud version going forward.
• Rising operational costs: Maintaining an outdated solution can become expensive – especially if external expertise is needed.
• Technological obsolescence: Future integrations could become difficult or even impossible.

So that the end of support doesn't come as a surprise, you should act as soon as possible!

👉 Let's talk to take timely action and master the challenges together.

What alternatives do you have?

If you're facing the question of how to proceed, there are different options that could meet your requirements. Whether you stay in the SAP ecosystem or choose another platform – both offer opportunities to make your eCommerce future-proof.

A few solutions at a glance:

1. SAP Commerce Cloud
   The direct successor to the On-Premise solution. SAP Commerce Cloud offers regular updates, improved security measures, and access to the latest features, all in a scalable cloud environment.
2. commercetools
   An API-first and Headless eCommerce platform that offers maximum flexibility and modularity. commercetools is perfect for companies that rely on microservices architectures.
3. Adobe Commerce (formerly Magento)
   A comprehensive, customizable platform for complex eCommerce requirements. Ideal for companies that want to provide highly personalized customer experiences.
4. Shopify Plus
   A SaaS solution distinguished by user-friendliness and quick implementation. Shopify Plus is especially suitable for companies that want to scale quickly.
5. Scayle
   A cloud-native platform developed by About You. Scayle combines scalability with flexibility and excels in multi-channel strategies.

There are other solutions that could be suitable for your specific use case. Each solution offers individual advantages and disadvantages depending on your eCommerce.

👉 We help you find the right platform for your business.

The key to success: A structured project approach

No matter which solution you choose: success depends significantly on a structured approach. At foobar Agency, we rely on a proven process that has proven itself in many projects:

1. Define vision and goals
   What do you want to achieve with the new platform? What business goals are in focus?
2. Gather requirements
   What features and integrations are essential to operate your eCommerce efficiently?
3. Create a roadmap
   Clear priorities and milestones ensure that the project runs as planned.
4. Implementation and testing
   After implementation, everything is thoroughly tested so there are no surprises at go-live.
5. Go-live and continuous optimization
   After launch, the project is not over: now begins the optimization phase.

👉 We accompany you at every step – from strategy to implementation.

Conclusion

The end of support for SAP Commerce On-Premise is a challenge, but also an opportunity. It's the perfect time to review your eCommerce strategy and make it future-proof. With the right platform and a clear plan, you can not only minimize risks but also ensure your growth in the long term.

Let's set the course for your success together.

FAQ

Why is SAP discontinuing support for SAP Commerce On-Premise?

SAP is pursuing a clear cloud-first strategy to offer companies more flexibility, scalability, and regular innovations. On-premise solutions no longer fit this long-term direction.

What happens if I continue to use SAP Commerce On-Premise after 2026?

You will no longer receive security updates or functional improvements. This increases the risk of cyberattacks and system failures. Furthermore, it will become increasingly difficult to adapt the system to new technologies or market developments.

What advantages does SAP Commerce Cloud offer?

SAP Commerce Cloud offers regular updates, scalable resources, and improved security measures. Additionally, it enables faster innovation cycles and better integration with other SAP products.

What is the difference between headless commerce and traditional eCommerce solutions?

Headless commerce separates the frontend and backend functions of your store. This gives you maximum flexibility in designing user experiences and facilitates the integration of new technologies or channels. Solutions like commercetools are based on this principle.

How do I find the right eCommerce platform for my company?

Choosing the right platform depends on your business requirements, your existing IT infrastructure, and your growth goals. Our experts help you weigh the pros and cons of different solutions and make the best decision.